Doctors Receiving Telephone Calls
Our Doctors are extremely busy and will make every effort to deal with any emergency calls about medication or an urgent matter.
However, they are often with patients and unable to take the call immediately unless it is of an urgent nature.
You can leave your name; a short message and our reception staff will pass this along to the Doctor, and action when the Doctor has responded.
All urgent phone and electronic communication are given to the Practice Nurse on duty to triage and follow up with the doctor concerned. All non-urgent patient communication with our doctors is passed on by our reception team. All correspondence is triaged to ensure the information is given to the appropriate staff member or doctor in a timely matter.