Patients Rights

If you have a problem or suggestion, we would like to hear about it.

Please feel free to talk to your Doctor or Practice Manager. It is the Practice Policy to request these complaints/suggestions/concerns in writing. We take your concerns, suggestions and complaints seriously.

However if you wish to take the matter further and feel that you need to discuss the matter outside the surgery, there are several options available including contacting:

Office of the Health Ombudsman

Their address as follows:
Office of the Health Ombudsman
GPO Box 13281
George Street, Brisbane QLD             
Telephone: 133 646